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RENAO CONCIERGE

Pour slowly. Elite concierge service.

Whether curating a private salon, securing trade-only pricing for elite venues, or seeking botanical purity for your home, our team responds within one business hour.

DIRECT INQUIRIES

Bespoke botanical requests

Inquire about private events, custom gifting, or custom orders. Our global concierge team coordinates shipments across London, Paris, and New York.

COMMON INQUIRIES

Concierge guidance

To expedite your request, we have detailed our standards for trade accounts, private orders, and international delivery across our global network.

How do trade accounts work?

What is the delivery timeline?

Licensed venues receive trade-only pricing and dedicated logistics. Submit our trade form or contact us via WhatsApp to establish an active account.

We dispatch all orders from our hubs in London, Paris, and New York. Standard shipping arrives within two business days; courier delivery is available.

Can you customize botanical profiles?

Are there order minimums?

For select high-volume hospitality partners and private events, our master distiller can curate bespoke botanical serves and custom bottling.

Home hosts may purchase single bottles. High-end hospitality venues requesting trade-only pricing must order a minimum of one case (six bottles).